Client Member Area

Performance Improvement Consulting

LRI helps clients assess and improve performance at the individual, team, and organizational level. Working with organizations of all types, we:

  • Develop surveys that provide a clear picture of performance at different levels of the organization.
  • Facilitate the development of balanced scorecards and dashboards.
  • Create integrated performance measures that cascade throughout the organization.
  • Align individual performance with organizational performance.
  • Develop communication processes that result in continuous learning and improvement.
  • Facilitate changes in organizational structure.
  • Engage teams in analyzing core business processes, brainstorming improvements, and deciding on specific changes.

View our performance improvement consulting case studies, dashboard examples, and examples of client experiences.

Sacramento Ballet

LRI is outstanding! Eric Douglas led the Sacramento Ballet through a challenging project of developing its first-ever comprehensive written strategic plan at a critical junction in the history of the organization. Eric’s leadership skills were superb as he worked to enlist the support of all stakeholders and facilitated discussions that allowed the organization to put into words its hopes and dreams for the next several years, while helping the project team remain focused on keeping the objectives realistic, achievable and measurable. I highly recommend LRI without any reservation.

HSBC Bank

For the past 18 months, LRI has helped our executive team, including our chairman, build and enhance its communication skills, gain agreements around key strategic questions, and pull away at the fabric surrounding various internal conflicts and resolve them in constructive ways.

KQED

The process that LRI took us through was remarkable in several ways. First, you gave us a road map and directed us through a very complicated situation. The end result was a detailed, but easily comprehended, set of guidelines to inform our decision making. What was particularly impressive, given the complexity of the task, was your ability to keep us on schedule and operate within budget. I looked back at my notes today and the process took 10 weeks from start to finish.

Have a performance improvement question?

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